The new AI assistant being tested is designed to offer more personalized help with things like account recovery, managing ...

Meta acknowledged that its "support hasn’t always met expectations" but that a series of AI-powered updates should make it ...

Meta announced that they are launching a new AI-powered support hub, featuring an AI assistant to help users. The feature ...

We’re rolling out easier ways to get account support and updates to keeping your Facebook and Instagram accounts even more ...

Despite being owned by the same parent company, the user bases of Facebook and Instagram couldn't feel more different.