Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Google Cloud on Monday announced that ...
If you call Verizon looking for support, don't be surprised when Google answers the phone. This week, Verizon announced that it has started piloting Google's Cloud Contact Center Artificial ...
The solution, a cloud-based Contact Center as a Service from Genesys®, offers businesses the ability to deliver brand-defining customer experiences (CX) on an end-to-end, cloud-based platform with ...
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