Forrester releases customer experience platform, AdRoll Group rebrands and other news from the digital customer experience space. Forrester has released FeedBackNow 2.0, the second version of its ...

Continuing its strategy of embellishing its enterprise applications incrementally with generative artificial intelligence capabilities, Oracle Corp. today announced new features in its Fusion Cloud ...

Gemini models, including 3.1 Flash-Lite and 3.5 Flash, enable Oracle customers to deploy Agentic applications and enhance AI ...

Oracle Customer Experience (CX) updated its Oracle Marketing, Oracle Sales and Oracle Service platforms to accelerate users’ sales cycles, address buyer inquiries and issues and build engaging ...

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...