Small businesses work tirelessly to attract new customers, but putting in the effort to retain those customers is just as important. However, it can be hard to keep track of all of your customers and ...

CHICAGO, Jan. 30, 2026 /PRNewswire/ -- SPLICE Software, an award‑winning provider of AI‑powered customer engagement and omnichannel communications solutions, marked a landmark year of growth in 2025, ...

MINNEAPOLIS--(BUSINESS WIRE)--Total Expert, the FinServ leader in customer engagement software, today announced its 2025 Winter Platform Release, introducing Rate Enrichment Data as the latest ...

DENVER, COLORADO, UNITED STATES, January 25, 2024 /EINPresswire.com/ -- Butterflye Solutions, an innovator in customer engagement software, today announced the much ...

AUSTIN, Texas--(BUSINESS WIRE)--Khoros, an award-winning leader in digital-first customer engagement software and services, celebrates its 20th anniversary. The milestone marks 20 years since the ...

In addition to this acquisition, Maulik Datanwala has joined Message Broadcast as CEO Skadden, Arps, Slate, Meagher & Flom LLP and Schjødt served as legal counsel to OceanSound while Kirkland & Ellis ...

The MarketWatch News Department was not involved in the creation of this content. PARIS, Dec. 4, 2025 /PRNewswire/ -- Brevo, a European leader in customer engagement software, has closed its latest ...

Dan Roy, a former software engineer at Delta, says he witnessed firsthand the challenges companies face when making the shift from an on-premises model to a software-as-a-service business. Accucast, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...

The rise of the Customer Engagement Platform is being driven by increased focus on privacy and consumer demand for higher quality interactions with the brands they intend to buy from. In the last few ...